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FAQs

1. Development and Design

1. What is the development approach for NAVIFORCE products?

NAVIFORCE's design team approaches product development from a perspective that combines human artistry and user experience. We closely follow the latest trends, infuse innovative features, and incorporate various elements into our product design DNA. Our watch series are diverse, covering different styles, materials, and functionalities, ensuring each product possesses unique charm. Our flexible style development mechanism and exceptional capabilities enable us to meet customer demands.

Please contact us for more information.

2. What is the design philosophy of NAVIFORCE?

Watches are a language of self-expression, and everyone needs different watches for different occasions. However, buying expensive watches for every occasion is not practical for most people. So NAVIFORCE offers a range of uniquely designed, reasonably priced, high-quality watches that empower individuals to express their unique charm.

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3. What is the product update frequency of NAVIFORCE?

We typically introduce around 4 new products per month to adapt to market changes.

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4. What sets your products apart from others in the industry?

We prioritize quality and differentiation in our products, tailoring them to meet customer requirements based on different product characteristics.

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2. Certifications

1. What product qualification certifications can your company provide?

Our company has obtained multiple international certifications and third-party product quality testing certificates, including ISO 9001 quality management system certification, European CE, ROHS environmental certification, and more.

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3. Procurement

1. What are your procurement standards?

Our procurement system adheres to the 5R principle, ensuring the "right supplier," "right quantity," "right time," "right price," and "right quality" to maintain normal production and sales activities. We also strive to reduce production and marketing costs to achieve our procurement and supply goals: maintaining close relationships with suppliers, ensuring and sustaining supply, reducing procurement costs, and guaranteeing procurement quality.

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2. Who are your suppliers?

We have been collaborating with Seiko and Epson for over 10 years.

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3. What are your standards for suppliers?

We highly value supplier quality, scale, and reputation, believing that long-term partnerships will bring mutual benefits.

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4. Products

1. How can I get the NAVIFORCE latest price catalog?

Our prices may vary based on supply and other market factors. After your company sends us an inquiry, we will provide you with an updated price list.

Please contact us for more information.

2. Are your products genuine NAVIFORC ? Can I get samples?

All our products from the NAVIFORCE brand are genuine. You can purchase watch samples on our official website under the 'Sample Purchase' menu. Alternatively, after placing a formal order, we can arrange sample checks for quality.

Please contact us for more information.

3. What specific categories of products do NAVIFORCE have?

Based on movements, our products can be categorized into 7 types: electronic movement, quartz standard movement, quartz calendar movement, quartz chronograph movement, quartz multi-function movement, automatic mechanical movement, and solar-powered movement.

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4. What brand of watch movements do NAVIFORCE use?

We primarily use Seiko and Epson movements from Japan.

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5. What materials are used for the NAVIFORCE watches?

Our watch cases are made of zinc alloy, stainless steel, or plastic, while our watch bands are made of materials such as leather, stainless steel, and silicone, among others.

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6. Is the leather watch strap of NAVIFORCE genuine leather?

We offer both genuine leather and synthetic leather watch straps.

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7. Are NAVIFORCE watches waterproof?

Our quartz and electronic watches are waterproof to 30 meters for daily life, solar-powered watches are waterproof to 50 meters, and mechanical watches are waterproof to 100 meters.

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8. How long does the battery in NAVIFORCE watches last?

Under normal conditions, our watch batteries can last 2-3 years.

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9. How is the quality of NAVIFORCE products?

All NAVIFORCE products are waterproof, undergo 100% machine testing, and have a watch battery lifespan of 2-3 years.

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5. Quality Control

1. What testing equipment does NAVIFORCE have?

NAVIFORCE have three-way multi-function timing testers, tensile/torque testing machines, vacuum pressure dual-use water testing machines, and ten-head fully automatic vacuum testing machines, among other testing equipment.

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2. What are the technical specifications for NAVIFORCE products?

NAVIFORCE product technical specifications include waterproofness testing, shock resistance testing, 24-hour timekeeping testing, and more. These tests are conducted before product inventory or arranged for sample quality checks upon customer orders.

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3. What is NAVIFORCE quality control process?

Our company follows a strict quality control process (click to see our 'Quality Control' page).

Please contact us for more information.

4. Does NAVIFORCE watches come with a warranty, and for how long?

All NAVIFORCE watch movements come with a one-year warranty, excluding damage caused by human factors or normal wear and tear.

Please contact us for more information.

6. Shipping

1. How are NAVIFORCE watches packaged? Can you provide special packaging?

Yes, NAVIFORCE always use high-quality packaging for transportation. Our watches come in basic packaging with a PP bag, including a warranty card and instructions. We can provide you with a watch packaging process chart if needed. Special packaging and non-standard packaging requirements may incur additional charges.

Please contact us for more information.

2. How long is the shipping time for NAVIFORCE watches?

Once you select a model, we will check the stock. If the stock is sufficient, the goods can be shipped within 2-4 days.

Please contact us for more information.

3. What is the shipping cost? Can you help me arrange a suitable shipping channel?

Shipping costs depend on your chosen delivery method.
If you have a familiar freight forwarder to handle cargo transportation, that is the best option.
If you do not have a freight forwarder, we can recommend suitable ones for you after you place an official order.

Please contact us for more information.

7. Payment Methods

1. How can I place an NAVIFORCE watch order?

You can leave your information on the Contact Us page of the website, and we will contact you within 72 hours. Alternatively, you can contact NAVIFORCE sales team via WhatsApp.

Please contact us for more information.

2. What payment methods does NAVIFORCE company accept?

Please contact our sales team to inquire about payment methods.

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8. Brand and Market

1. Do you own the NAVIFORCE brand?

Yes, we are an independent brand---NAVIFORCE, and all our designs are original.

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2. Can NAVIFORCE provide OEM watches? What is the lead time?

Please contact NAVIFORCE sales team for inquiries.

Please contact us for more information.

3. What are the main markets that NAVIFORCE watches primarily covered at present?

Currently, our proprietary brand has a presence in regions and countries including the Middle East, Southeast Asia, Brazil, Russia, and our brand influence is gradually expanding to the Americas, Europe, Africa, and other regions.

Please contact us for more information.

9. Services

1. What advantages and support can I expect as a NAVIFORCE distributor?

Becoming our distributor comes with benefits such as competitive wholesale pricing. We also provide high-quality images from various angles, HD product videos, and high-resolution images of models wearing our products, all free of charge.

Please contact us for more information.

2. How can I get in touch with NAVIFORCE?

If you wish to further engage with us or discuss potential collaborations, you can reach out to us through the following means:
WhatsApp: +86 18925110125
Email: official@naviforce.com
We will respond to your inquiries within 72 hours. Thank you for your trust.

Please contact us for more information.

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